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Team Overview:

  • Multidisciplinary group of designers, researchers, and technologists.
  • Focus on innovative software that makes workflows smarter.

Responsibilities:

  • Conduct user research from discovery to design validation.
  • Communicate insights through personas, journeys, and task analyses.
  • Use AI-assisted workflows to improve research efficiency.

Qualifications:

  • Pursuing Master's in HCI, Human Factors, Cognitive Psychology or related.
  • Skilled in qualitative research, surveys, and usability testing.
  • Experience with AI-powered tools and workflow automation.

ServiceNow

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with its AI platform. The company fosters an AI-native culture where technology and talent are unstoppable together, freeing people from busywork.

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