Establish research practices to meaningfully inform product development.
Define research philosophy, standards, and operating model.
Partner with teams to translate research needs into structured test plans.
Tilt is a company that provides mobile-first products and machine learning-powered credit models to recognize real potential beyond traditional credit scores. With millions of customers worldwide, they aim to create a new credit system that backs the working class.
Identification of research needs and transformation of insights into intuitive, accessible, and inclusive user experiences
Creation of wireframes, mockups, user flows, and prototypes using the most appropriate tools and methods
Facilitation of collaborative ideation and problem-solving with teammates and stakeholders
TOPdesk is an international software company specializing in service management with 900 employees in 8 countries and 5,000 customers worldwide. They value creativity, user-centric thinking, and teamwork in their work environment.
Conduct research and usability tests to validate design solutions with real users.
Synthesize research findings into actionable insights and articulate user problems to the product team.
Apply design processes and prototyping to create accessible designs following usability best practices.
UW aims to take the complexity out of utilities by providing them all in one place, offering savings. They are aiming to double in size and value collaboration, balancing perspectives and human-centered experiences.