Staff UX Researcher, Tx Workflow

What You'll Do:

• Drive customer-centered research across a portfolio of products from discovery to adoption.
• Plan and execute studies using quantitative and qualitative methods to inform product strategy.
• Communicate findings through personas, user journeys, and task analyses.

What You'll Need:

• Extensive experience applying customer-centered research techniques to product definition.
• Expert knowledge of defining, planning, and executing research studies.
• A portfolio demonstrating research that influenced great insights and experiences.

Nice to Have:

• In-depth knowledge of UI design, usability evaluation, and experimental design.
• Experience coaching and mentoring junior team members.
• Strong presentation skills to make technical topics accessible to stakeholders.