Senior UX Researcher – Pharma

About your tasks:

• Own and shape UX research priorities across the Pharma domain, identifying knowledge gaps and challenging assumptions.
• Lead end-to-end UX research from defining objectives to fieldwork, analysis, and actionable insights.
• Improve the end-to-end prescription and pharmacy experience, simplifying complex steps through digital solutions.

About your collaboration:

• Translate research into measurable product improvements by working with Product Management, Design, and Product Analytics.
• Combine qualitative insights with behavioral data, funnels, and experimentation to influence product decisions.
• Advance research practices through AI and knowledge sharing, using tools like ChatGPT and Claude responsibly.

About your impact:

• Ensure that customer insights are at the heart of product decisions, shaping how millions access and manage medication.
• Have a real impact on digital healthcare accessibility and transparency across Europe.
• Contribute to a growing, technology-driven organization with a strong customer focus and a collaborative culture.