Helps onboard the plans of our builders into the Higharc platform. This role reports to the Sr Manager of Implementation and can sit remotely anywhere in the US. Leads implementation of buildings into the Higharc Editor. Manages task progress and gaps to completion for home delivery. Serves as point of contact for product lead for our Builders, helps translate their existing product and documents into settings compatible with Higharc. Represents Higharc in technical pre-sales and ongoing technical support scenarios. Provides feedback as target user/subject matter expert in use of the application and provides technical support as needed to users of Higharc. Assists in defining requirements for the architecture/engineering teams and provides QA/QC, logging bugs across the product, especially focused on the Editor product.