Martech Enablement Operations Lead

Impact:

• Own end-to-end customer lifecycle marketing workstreams, from grooming to measurement, to drive incremental revenue and customer retention.
• Architect cross-channel customer journeys and act as the primary bridge between Marketing and IT, defining requirements and guiding technical implementation.
• Drive roadmap prioritization for Martech initiatives and lead deep-dive analyses to translate insights into best practices and governance.

Qualifications:

• Require 8+ years of hands-on Salesforce Marketing Cloud experience with a strong strategic mindset for translating business goals into scalable solutions.
• Demonstrate strong leadership and ownership, with effectiveness in prioritization and delegation across multiple concurrent workstreams.
• Possess excellent communication skills to influence stakeholders and thrive in a fast-paced, evolving environment.

Additional Information:

• Work is primarily sedentary indoors, with regular computer use and occasional travel estimated up to 10% of the time.
• The role offers competitive compensation and comprehensive benefits promoting physical, emotional, and financial health.
• Brightspeed is an Equal Opportunity Employer committed to inclusion and belonging, with accommodations available upon request.