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What You Will Do:
- Managing the support tickets through our ticketing system.
- Working directly with customers through video, email, and phone.
- Investigating website errors and suggesting process improvements.
Key Competencies:
- Creative with a keen eye for design.
- Highly responsive to internal and customer inquiries.
- Effective communication and emotional intelligence.
You’ll Succeed With:
- Experience with Website Design Builder like Wix, Squarespace, or Wordpress.
- Excellent customer service skills.
- Excellent problem-solving skills.
Discover our Benefits:
- Remote First, Remote Always.
- 2 corporate apartment accommodations for team member use.
- Monthly Wellness Fridays.
Cloudbeds
Cloudbeds is transforming hospitality with its intelligent platform that powers properties across 150 countries. They are a remote team of 650+ employees across 40+ countries, bringing together engineers, AI architects, designers, and hospitality veterans.