Source Job

As a Technical Support Associate, you'll solve real-world challenges and guide customers through complex problems. Every interaction offers a chance to make a lasting impact by troubleshooting builds and empowering people. You'll collaborate with support, product, and engineering teams to enhance customer experience.

At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust, transparency.

• Collaborate with management and web development professionals to integrate e-commerce strategies and complete web development projects.
• Design, build, and maintain websites using various tools and languages, while conducting user research to enhance design quality.
• Develop and document style guidelines, test routines, and technical specifications to ensure optimal website performance and user experience.

Handshake is recruiting Web and Digital Interface Designer Professionals to contribute to an hourly, temporary AI research project. In this program, you’ll leverage your professional experience to evaluate what AI models produce in your field, assess content related to your field of work, and deliver clear, structured feedback.

• Assist clients with hotel searches and confirmations.
• Ensure booking accuracy and timely communication.
• Handle customer questions professionally.

Destination Knot supports travelers with hotel selections, reservations, and guest inquiries. They value customer-service excellence and attention to detail to ensure smooth travel experiences.

• Engage with customers through chats, emails, and calls, offering stellar support and solutions.
• Dive deep into inquiries and technical troubles, diagnosing and resolving any customer issues.
• Provide alternative solutions, aiming to retain and delight our customers and clients.

CloudWalk is building the future of payments. They are a fintech unicorn with millions of happy customers and a hunger for innovation.

• Collaborate with the CRO Manager to develop and execute website improvement ideas.
• Design, build, and iterate on high-performing landing pages.
• Update and optimize existing pages based on data and test results.

Foxelli builds e-commerce brands and fosters a tribe of AI enthusiasts, builders, and ambitious minds. They are a D2C company reaching millions and generating over $20M annually with a focus on creating products customers love and a team that enjoys building them.

• Support clients with hotel booking requests
• Provide timely, professional responses to inquiries
• Document interactions accurately

Destination Knot is hiring Customer Experience Associates to support clients booking hotels and travel accommodations. They focus on delivering excellent service while helping travelers plan stress-free stays.

• Responding to customer questions via email, chat and calls with empathy and clarity.
• Educating users about our product and helping them achieve their goals.
• Troubleshooting issues and escalating bugs or technical challenges when needed.

WeTravel is a platform helping travel organizers around the world get the most out of their platform. They run lean, move fast, and support each other fiercely, fostering a high-paced, collaborative environment.

• Provide responsive customer support for reservation questions and service needs
• Assist clients with gathering required details for reservations and trip coordination
• Research basic accommodation, activity, and destination information as needed

Destination Knot helps clients with reservation-related inquiries and general service needs. They are looking for someone who is patient, detail-oriented, and able to work independently in a virtual environment.

• Answering common questions with scripts
• Solving possibly complex requests from guests with creativity
• Coordinating with cross-functional teams on various aspects of setting up a newly onboarded property

Wander owns the demand, booking, smart home technology, home management, and the homes themselves, creating an unmatched guest experience. They are backed by legendary investors and have a team of experienced startup operators.

Build strong working relationships with customers, becoming a reliable partner throughout their Webflow journey. Learn each customer’s goals and workflows to guide them toward meaningful wins. Bring clear, organized customer insights back to the business to help improve our product and processes.

At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust and transparency.

• Design brand-aligned visual assets that support communication strategies.
• Translate policy concepts and research findings into compelling visual insights.
• Proactively ideate and deliver on new design needs and initiatives.

The Council of Canadian Innovators (CCI) represents over 175 of Canada’s fastest-growing technology-intensive companies. CCI’s member companies are market leaders and employ over 52,000 Canadians, with a peer network of business leaders who look to CCI for advice.

• Invent the visual language for an AI agent.
• Work on brand, marketing, and web design.
• Contribute to product design.

Cleric is building an AI agent that tells engineers why production broke. They are a small-sized company, and the culture encourages innovation in visual language for AI agents.

• Lead & coordinate design timelines, acting as a point of contact.
• Build, update, and manage websites using Wix Studio and/or WordPress.
• Design assets for events, webinars, digital campaigns and materials.

Ruvixx embodies creativity and innovation. They foster a collaborative team environment where fresh ideas and professional growth are valued.

• Connect with existing customers and introduce them to the amazing products and services we offer.
• Develop strong, ongoing connections with existing customers, uncovering exciting upsell opportunities.
• Deliver personalized solutions that perfectly match each customer’s unique challenges and aspirations.

Newfold Digital is a leading web technology company serving nearly seven million customers globally. They empower customers to create an online presence with cutting-edge products and dedicated support, driving real results for businesses of all sizes. At Newfold Digital, they celebrate workplace diversity and have employee resource groups.

• Design and manage Webflow-based websites and landing pages.
• Develop style guides, component libraries, and responsive frameworks.
• Create UI/UX assets that reflect brand identity while enhancing usability.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Ensuring every interaction with Headout leaves our customers satisfied and impressed.
• Ensuring every guest query is addressed promptly and accurately by working cohesively with various internal teams.
• Enhancing our internal processes, aiming for increased efficiency.

Headout is the fastest-growing marketplace in the travel industry. They have raised $60M+ from top-tier investors and are building a durable company for the long term that is profitable and growing.

• Assist clients in selecting and booking hotels
• Share accurate details on amenities, pricing, and availability
• Manage and update reservation details

Destination Knot helps clients with booking and managing hotel reservations. They provide excellent customer service and detailed information on hotel options to ensure a smooth reservation process.

• Become an expert in RainFocus platform.
• Work with clients to identify business requirements.
• Document requirements, solution designs and testing plans.

RainFocus cares about its employees, customers, and the world in which they live. Their rapidly growing team serves Fortune 500 companies to prepare and execute in-person, virtual, and hybrid events across the world through their industry-disrupting software platform.

• Build strong relationships with WEBTOON community members and resolve their questions through our official support channels.
• Respond to incoming user inquiries, complaints, feedback, and reports
• Follow operational processes and procedures to address issues and maintain positive user support experience

WEBTOON Entertainment is a leading global entertainment company and home to some of the world's largest storytelling platforms. With approximately 155 million monthly active users, WEBTOON Entertainment’s IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad--the world’s leading webnovel platform--WEBTOON Productions, Studio N.

• Ensure 100% success of all of Front's customers.
• Engage in the day-to-day grind of support queues, providing timely and effective assistance.
• Become an expert on how Front works and its day-to-day usage.

Front is the leading AI-powered customer service platform built for collaboration, bringing core support channels into a modern workspace. With over 9,000 innovative companies using their services, Front is backed by Sequoia Capital and Salesforce Ventures, fostering a customer-first approach.