Ensuring our guests always leave with a smile, even if they initially reached out with an issue.
You can efficiently juggle queries, whether they come through chats, calls, or social media platforms.
Always on the lookout to enhance our internal processes, aiming for increased efficiency.

Required Skills:

With an eagle eye, catching even the tiniest of details that others might miss.
Fluent in English, both in writing and speech.
You're systematic, organized, and always seeking to optimize.

More Requirements:

You focus on lasting solutions rather than quick fixes.
Comfortable with shift work, understanding the need for flexibility in a 24/7 customer service environment.

Headout

Headout is the fastest-growing marketplace in the travel industry. They have raised $60M+ from top-tier investors and are building a durable company for the long term that is profitable and growing.

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