Job Description
Runwise is actively seeking a Customer Onboarding Manager who is self-motivated, has a results-driven mindset, and a proven track record of delivering outstanding customer experiences. As a Customer Onboarding Manager, you will become an expert in orchestrating the seamless integration of our groundbreaking products and services into the operations of both new and existing clients. Your role will encompass the removal of barriers, addressing inquiries, and ensuring a frictionless transition from sales to installation - culminating in a seamless handover to respective Customer Success Managers. This role at Runwise demands an individual who is passionate about fostering positive customer experiences and capable of managing a comprehensive onboarding process that defines excellence. If you are prepared to shape the future of customer engagement within the climate-tech landscape, we eagerly await your application.
About Runwise
Runwise is a fast-paced, customer-focused climate-tech startup that controls and runs the key energy systems in 7500+ buildings throughout the US.