Underwriting Operations - Billing and Compliance

This is a new position that will be responsible for all billing processing and automation, eliminating bad debt caused by Branch's billing procedures. Manages non-renewals, cancellation notices, and compliance. Oversees Front correspondence with agents and insureds and collaborates with Development to prepare Staff for marketing, thereby generating revenue for Branch. Key Responsibilities include managing all aspects of billing compliance, including the issuance of advance notices for cancellations, reinstatements, and non-renewals in accordance with regulatory requirements. In addition to identifying and eliminating outdated processes, revamping data views to enhance accuracy and support billing automation initiatives, overseeing the cessation of bad debt accrual within billing workflows to improve financial reporting and operational efficiency, and partnering with the Business Development team to evolve the Staff platform into a leasable system, enabling future revenue generation, and leading automation of Front and provide support to the Underwriting Operations (UW Ops) team to streamline internal processes.