Remote Process improvement Jobs • Compliance

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Senior Collections Specialist

InDebted 🎉🙌🌟

This role is for someone who thrives on winning, knows how to close, and wants to be recognized for it. You’ll recover overdue balances across phone, email, and live chat—directly. From now on, this role will be treated as the revenue driver it truly is. If you’re driven by outcomes, unfazed by tough conversations, and laser-focused on performance, this role is built for you.

This role is responsible for all billing processing and automation, eliminating bad debt caused by Branch's billing procedures, also managing non-renewals, cancellation notices, and compliance. You will oversee Front correspondence with agents and insureds and collaborate with Development to prepare Staff for marketing, thereby generating revenue for Branch.