Job Description
We're looking for a Senior Software Engineer to join the team developing Replicant’s Conversation Intelligence product, which is our latest innovation that helps customers analyze all their conversations. With our product, our customers learn how they can improve internal processes and provide an intuitive UI for coaching support agents. We need someone who can build out new features, collaborate with team members to refactor code, debug issues, and support a production environment that is actively used by customers.
Our stack includes TypeScript, Node.js, React, and Python in Kubernetes on GCP. The candidate will provide code reviews, lead technical projects, participate in regular on-call rotations, use metrics to drive development decisions, and collaborate within an agile process. The individual should share their passion for learning, identify best practices, and drive adoption in the team.
About Replicant
Replicant's platform helps contact centers resolve more requests and improve agent performance with AI-powered conversation intelligence and AI agents.