Quality Assurance Specialist (Senior)

The Senior Quality Assurance Specialist will: Implement and maintain the Quality Management Plan (QMP), aligning program processes with ISO 9001, CMMI, and DoD quality frameworks. Conduct peer reviews, quality audits, and deliverable inspections to validate compliance with contract standards and internal policies. Develop and monitor Continuous Service Improvement (CSI) plans to identify process enhancements, performance gaps, and best practices. Manage a Corrective and Preventive Action (CAPA) tracking process, ensuring timely closure of findings and nonconformities. Collaborate with technical teams to define and maintain quality metrics, including defect rates, rework trends, and process performance indicators. Lead internal Quality Review Boards and provide status updates to program leadership and customer stakeholders. Review deliverables prior to submission, ensuring completeness, accuracy, and alignment with program objectives and formatting requirements. Support risk-based process assessments to enhance efficiency and standardization across all task areas. Ensure that quality assurance processes are consistently applied to all DCIPS Future deliverables supporting CMA offices, including modules related to casualty reporting, mortuary affairs, and benefits and entitlements.