Job Description
The Implementation Manager must be a collaborative leader, working cross-functionally with team leads across Operations, Product, Tech, Growth and Marketing. They will be expected to lead with authority and build strong internal and external partnerships to drive contract performance. The ideal candidate has deep expertise in health plan contract implementation and thrives in fast-paced, evolving environments.
Primary operations lead for new Medicare, Medicaid and Commercial contracts during the initial implementation and ramp-up period; Translate health plan contract requirements into operational workflows; align staffing, workflows, SOPs, job aids and training to contractual needs.
About Zócalo Health
Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos, developing a new approach to care designed around shared experiences.