Operations Implementation Associate

As an Operations Implementation Associate, you will be responsible for developing reverse logistics supply chain and warehouse solutions for new and existing brand partner relationships using Trove’s patent technology. You will need agility as you anticipate and translate customer needs into operational processes, software solutions and program implementations. Your main objective is to develop innovative and realistic logistics solutions that meet the customer’s requirements in terms of cost and performance. These solutions consist of 3PL onboarding, warehouse software implementations and new program operational requirements. You will develop and implement supply chain and warehouse solutions for new and existing brand partners. You will anticipate and translate customer needs into operational processes. Manage systems and workflows for physical products, ensuring efficiency and quality. You will build and maintain strong relationships with internal and external stakeholders. You will adapt quickly to changing priorities and conditions, effectively managing complexity and change. You will ensure no important details slip through the cracks with strong attention to detail, proactively surface and address issues and areas of potential risk. You will balance speed with quality and accuracy, providing daily and weekly visibility to team performance against goals. You will drive continuous improvement in efficiency and quality. You will support the final stages of the sales process by scoping and implementing appropriate production center services for new partner programs. Drive the integration of new partner merchandise into our single-SKU production workflows. Collaborate with cross-functional Trove team members to meet partner needs and ensure repeatable outcomes for new initiatives and special projects. Investigate new program services for existing and new partners and collaborate with production center managers to map new partner merchandise flow through processes. Test new methods of processing to meet partner and company requirements such as customer buying experience, processing speed, and listing cost. Produce and organize documentation to support the integration of new partners into existing workflows. Advise the Partnerships & Business Development teams on best practices and educate them on how to use our solutions to meet partner requests. Demonstrate excellent follow-through on a variety of tasks such as data collection, reporting, workflow experimentation, and other projects as needed.