Trove Recommerce

1 open remote positions

Trove provides software and operational infrastructure that enables leading brands to recover value from non-new inventory through resale, trade-in, repair, and warranty claims. Trove is a Certified B Corporation headquartered in the U.S. with a European office in Berlin, fostering a flexible remote workplace and a mission-driven culture.

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Open Positions

Product Support Manager

$105,000–$130,000/yr
US Europe Unlimited PTO

  • Lead and develop a team of 3 product support engineers, building a culture of accountability and continuous improvement.
  • Build support infrastructure including runbooks, escalation matrices, SLA tiers, and QA processes to ensure resolution quality.
  • Collaborate cross-functionally with Engineering, Partnerships, and Operations to establish clear boundaries and feedback loops.

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