Job Description
Team Description:
- Working hard, having fun, and getting stuff done.
- Diverse set of skills, experiences, and backgrounds.
- Dynamic and creative force.
What will you do?:
- Responsible for qualifying, validating, leading and escalating major incidents.
- Open and lead technical conference calls.
- Coordinate Incidents, whilst ensuring that key milestones, KPI’s and SLA’s are achieved.
You will succeed if you:
- Speak English and German at least on B2 level
- Customer oriented, initiative and enthusiastic.
- Detailed knowledge about ITIL especially about Service Operation’s INM, PRM, CHM
Benefits:
- Financial benefits
- Benefits with focus on learning and development
- Benefits with focus on health and sport
About Deutsche Telekom System Solutions Slovakia
Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006. They are the second largest employer in the eastern part of the country with more than 3900 employees, providing innovative information and communication technology services.