Product Manager - Patient Experience

About Collectly:

• Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation.
• The company applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience.

The Opportunity:

• We are looking for a Product Manager to own the patient experience around Collectly's AI agent, Billie.
• This is a hands-on product ownership role at a small, fast-moving product team.
• You will work directly with founders, customers, engineering, data, and implementation teams.

Key Responsibilities:

• Lead product discovery with customers and turn what you learn into a prioritized roadmap for patient experience.
• Own the patient experience end to end: define patient situations and work with engineering to make the product handle each one well.
• Design proactive patient outreach and measure the effect on patient satisfaction and revenue.

Why You'll Love It Here:

• Unlimited PTO: We believe in work-life balance and encourage you to recharge when you need it.
• Comprehensive Health Coverage: Fully paid medical, dental, and vision insurance for you and your dependents.
• Equity Opportunities and Retirement Planning with a 401(k) match and student loan support.