D365 F&O Finance Consultant, Managed Services

As a member of the Modern Platform Management team, the Dynamics 365 Finance and Operations (ERP) Support Consultant will help MCA Connect deliver world-class customer service. A Modern Platform Management Support Consultant will be self-motivated to troubleshoot and resolve issues with the Dynamics 365 ERP application. The Support Consultant will own the issue and work with customers, partners, and team members to deliver a resolution. The Finance Support Consultant’s primary focus will be assisting customers with the Financial and Project modules; however, other modules and basic Dynamics 365 ERP functionality is expected. They will also be involved in improving operational metrics, business case development and performance measurement. In addition to day-to-day issue resolution, the Finance consultant may be involved in larger performance improvement initiatives, implementing new modules, version updates and testing efforts, developing the functional design for customizations and integrations, and upgrade projects.