Technical Responsibilities:
- Become an expert in RainFocus platform and train client admins as necessary.
- Configure the RainFocus platform based on client requirements and best practices.
Analysis and Communication:
- Work with clients to identify business requirements and facilitate holistic system configuration.
- Document requirements, solution designs, and testing plans for implementation projects.
- Provide regular updates on milestones and communicate issues to project managers.
Organizational and Team Expectations:
- Balance priorities across multiple assignments and complete tasks on time.
- Contribute to implementation tools and processes while working within small, focused teams.
- Travel domestically or internationally up to 20% to support client implementations.
RainFocus
RainFocus provides an innovative software platform that helps manage in-person, virtual, and hybrid events for Fortune 500 clients. The company is well-funded and fast-growing with a collaborative culture.