Job Description

Take ownership of the data models and infrastructure that power analytics across our company. This is a high-impact opportunity to shape our semantic layer, streamline our modern data stack, and unlock self-service analytics for the entire business. You’ll be the go-to person for building a high-trust, governed data foundation that enables everyone to make smarter, faster decisions. You will own and evolve our semantic layer by designing, documenting, and optimizing dbt models that drive business KPIs and enable self-service analytics. You will also administer and improve our data stack (Snowflake, dbt, Sigma, Stitch, Fivetran) — ensuring reliability, scalability, and best practices. You will partner with analytics and product teams to deliver trusted, AI-ready data that supports both internal decision-making and new product features. Lead improvements in efficiency and governance, and evaluate and shape the future of our orchestration and data infrastructure.

About Customer.io

Customer.io powers automated communication that people actually want to receive, helping teams send smarter, more relevant messages using real-time behavioral data.

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