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Customer Support Engineer

Embraer
US

  • Provide engineering technical support to clients and operators by analyzing service bulletins, technical problems, and aircraft system issues.
  • Coordinate with maintenance shops, suppliers, and internal teams to resolve operational and retrofit challenges.
  • Prepare reports, training materials, and presentations to ensure effective communication of technological improvements and maintenance solutions.

Client Support Negotiation
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Technical Support Specialist

Collins Aerospace
$107,500–$204,500/yr
US 3w PTO

  • Provide 24/7 technical support for Collins Aerospace avionics products and systems.
  • Solve complex technical problems and ensure timely resolution of customer inquiries.
  • Collaborate with cross-functional teams to deliver superior customer experiences.

Collins Aerospace, a business unit of RTX, is a leader in technologically advanced aerospace and defense solutions. It is part of a global team of 185,000 employees focused on innovation and solving complex problems.

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Technical Advisor – Airframe & Engine Canada Technical Services – Airframe Technical Advisors

Jet Support Services, Inc.
$90,000–$105,000/yr
Canada

  • Serve as primary technical liaison between clients and maintenance organizations for airframe and engine matters.
  • Coordinate all aspects of maintenance events from routine inspections to AOG situations.
  • Provide on-site representation and expert guidance to support informed decision-making.

JSSI is the largest independent provider of hourly cost maintenance programs for business aviation, headquartered in Chicago. With over 6,500 aircraft supported, they offer comprehensive maintenance solutions and are backed by leading institutional investors.

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