Job Description
This position will assist in performing implementation, operation, monitoring, recovery, and performance tuning for infrastructure and application services at symplr. The CloudOps team focuses on application deployment on production systems using a software engineering approach. Responsibilities include participating in release cycles, automating product deployment, maintaining standard operating procedures, implementing monitoring, and improving the capacity and reliability of production environments.
Additional responsibilities include investigating and fixing performance bottlenecks, responding to alerts, identifying single points of failure, and working with developers to ensure maximum performance and automation. They will also communicate with stakeholders and handle support tickets efficiently, ensuring clear communication and timely resolution within SLAs. Candidates should be able to handle on-calls and work during US Day hours to coordinate with team members in US/India.
About Symplr
Symplr is a leader in healthcare operations solutions, empowering healthcare organizations to navigate the complexities of integrating critical business operations.