Professional Services Project Manager

Manage project profitability, revenue, margins and utilization by pro-active forecasting and escalating any potential scope change / new revenue opportunities. Maintain commercial responsibility for the project whilst building relationships with the customer to identify new opportunities to help them with their business problems. Effectively manage resources whether directly or indirectly to achieve goals by enhancing trust and cooperation. Build and maintain a network of cross-functional technical resources within Rackspace and across and relative partnerships to allow for higher productivity, increased business, and rapid resolution of problems and escalations. Engage Rackspace and client stakeholders in gathering and documenting requirements that solve a customer’s pain point or objectives through project outcomes and benefits realization. Responsible for the scope, planning, monitoring and execution of technical projects from initiation through delivery, ensuring they remain on schedule and within budget, cost and quality tolerances.