New Customer Education Manager

It’s equal parts teaching, design, and community-building with a splash of basic coding. For someone who loves creating “aha” moments, turning complex tools into approachable learning experiences, and cultivating a community of proud power users, this is the perfect fit. Create and maintain customer-facing resources, including guides, tutorials, and videos. Host webinars and live training sessions to onboard and educate customers. Cultivate an online community of proud power users. Build scalable, repeatable education programs that help customers succeed. Plan and deliver onsite training for key customer accounts. Partner with Product and Customer Success to identify topics that reduce friction and improve adoption. Track engagement with educational content and use data to improve resources.