Software Developer (Genesys Cloud)

You will develop and enhance the VA Voicebot within the Genesys Cloud platform, creating intuitive conversation flows and integrating them with other VA systems and data sources. Secure authentication processes will be implemented to protect sensitive data and ensure compliance with VA standards and federal security requirements. As a Genesys subject matter expert, you will collaborate with other developers, integration engineers, and security teams to ensure high performance, scalability, and reliability of the Voicebot solution.