Job Description

Lead the development and execution of all communication efforts that support our advocates. Reporting to our Chief Medical Officer, this role will work closely with Advocate Operations, Product, Marketing, and Leadership to ensure communication is clear, consistent, and impactful across all channels. This role is ideal for someone who thrives on building communication systems from the ground up, translating complex ideas into compelling content, and fostering strong team culture in a fully remote environment. Own internal advocate communication channels and community platforms. Facilitate engagement through onboarding sessions, fireside chats, and other advocate-facing experiences that build connection and clarity. Monitor internal sentiment and feedback to proactively address knowledge gaps, align messaging, and reduce friction. Create and curate resources that empower advocates to serve patients with confidence, accuracy, and empathy. Build community by surfacing stories, celebrating milestones, and maintaining a tone that reflects Solace’s mission and values.

About Solace Health

Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health.

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