Serve as a primary technical resource for heat pump, gas, and electric water heaters, providing installation, troubleshooting, and service support.
Partner with engineering, quality, and product teams to resolve field issues, improve serviceability, and translate feedback into product improvements.
Author service bulletins, FAQs, and technical guidance while tracking field trends to support product launches and readiness.
Technical SupportTroubleshootingPlumbingRoot Cause Analysis
Provide technical guidance and expertise for Water Quality/EasyWater products during the sales process.
Support bid and specification work, develop new business, and maintain customer relationships.
Offer onsite training, troubleshoot field system issues, and represent the company at industry events.
Watts provides smart and connected, sustainable water solutions for residential and commercial settings. It is a $1.9 billion global company with about 5,000 employees and a team-oriented, supportive culture.
Serve as the national technical lead for Daikin Applied VRV/VRF systems, providing advanced product and system support.
Develop and deliver technical training in classroom, virtual, and field environments to build capability.
Manage technical support requests, document cases in Salesforce, and collaborate with teams to resolve complex issues.
Daikin Applied is a global HVAC technology leader and part of the world's largest HVAC company. Named a Forbes Best-In-State Employer 2025, it values diverse perspectives and innovation.
Perform installation, testing, and maintenance of electrical control systems including PLCs, sensors, actuators, and related equipment.
Provide on-site troubleshooting, repair, and preventative maintenance for customers, while interpreting electrical schematics and ensuring safety compliance.
Travel 75-85% across the US and occasionally internationally to deliver quality customer service and technical training.
Alfa Laval develops world-leading technologies that inspire progress in vital areas including energy, food, water, and shipping. With a 140-year-old start-up culture, the company values diversity, inclusion, and innovation, empowering employees to build careers while shaping a more resourceful world.