ECM Clinical Manager

The ECM Clinical Manager will supervise a team of approximately ten Lead Care Managers to ensure high-quality care management services. They will oversee the creation of Individual Care Plans, assessing if clients' needs can be managed by an ECM Lead Care Manager, and serve as an escalation point when necessary. The manager will drive the team to meet KPIs, collaborate with the Director of Enhanced Care Management to implement changes and process improvements, and provide direct care management as needed to support organizational goals. Travel up to 20-25% within California may be required.