Job Description
The Retirement Specialist is responsible for serving as the main point of contact with clients for retirement and benefits administration service delivery. Ensure customer service excellence by creating a relationship with our clients. Responsible for the day-to-day retirement and benefit needs of the client and their employees. Conduct benefit orientations as needed. Act as liaison between client employees, Deel HR, and vendors. The role includes managing retirement plan information, managing benefits for a small book of clients, and coordinating with clients, brokers, and carriers to gather necessary benefit information. Daily tasks also include assisting employees with eligibility and coverage issues, leading annual open enrolment processes, partnering with the payroll department, and assisting with monthly benefit reconciliation items.
About Deel
Deel is the all-in-one payroll and HR platform for global teams with a vision to unlock global opportunity for every person, team, and business.