Patient Support Nurse

The Patient Support Nurse is a blended role to 1) facilitate a successful patient journey to and while on therapy by providing care coordination, education, and psychosocial support, 2) provide medication and disease state education, and 3) provide clinical feedback to enhance the clinical portion of patient support programs. The nurse provides education and support to patients, caregivers and health care providers regarding assigned therapeutic areas and maintain accurate record of activity per program setup. Responsibilities include establishing relationships with patients and providers in a telephonic setting, counseling patients on product use and insurance coverage, coordinating financial resources, maintaining patient records in a CRM, and reporting adverse events. The nurse participates in customer meetings and training.