Manager, Phone Numbers Operations

Manage a small team of Operations specialists who love to build seamless operations that benefit our customers. Provide specific, timely feedback to your team of operations experts, working toward executing on priorities set for your team on time and within budget. Drive process efficiencies to reduce the amount of requests per operations dollar while meeting customer satisfaction targets. Work with your colleagues to design operational dashboards to determine the health of our operations, and report on these dashboards to internal stakeholders. Manage highly complex and impactful projects, including estimation, prioritization, sequencing team management, and delivery, also manage highly complex and impactful projects.