Certified Medical Assistant Lead

This role involves a mix of clinical and supervisory responsibilities. Key areas of focus include:

• Team Leadership: Influence team priorities, oversee daily performance, and guide operations.
• Clinical Support: Address clinical and administrative concerns, ensure staff coverage, and gather feedback.
• Process Improvement: Participate in process improvement activities, identify problems, and implement solutions. Core responsibilities of the role:
• Health Information Management: Collect and maintain accurate member health information, ensuring compliance.
• Administrative Support: Provide administrative support to medical professionals.
• Communication and Coordination: Collaborate with team members, coordinate with care teams and pharmacies, and outreach to members.