Benefits Investigations Pharmacy Technician

Responsibilities:

• Execute benefits investigations using approved pharmacy dispensing systems and electronic medical records.
• Research patient insurance coverage and medication regimens to support pharmacy operations.
• Clearly document all investigation findings and outcomes in the designated tools.

Collaboration and Improvement:

• Work with team members to provide integrated, quality patient care and resolve operational problems.
• Actively participate in and recommend process improvements to enhance productivity and service standards.
• Act as a business partner to organizational stakeholders, applying observations to implement change.

Qualifications and Compliance:

• Must possess strong computer skills and the ability to learn EMR and pharmacy systems quickly.
• Required to have a state pharmacy technician license; national PTCB certification is strongly preferred.
• Must maintain high integrity, discretion, and confidentiality when handling sensitive patient data.