Staff Engineer, Communications

As a Staff Engineer on Communications, you will be a principal technical contributor and a key influencer, building & optimizing our omni-channel communication platform. You will provide technical leadership and direction within this critical domain, which determine the content, channel, and timing of every outbound message & notification. Your contributions will be critical to advancing our technical capabilities and ensuring communication deliveries at scale. Lead the architectural design and development of significant software components, systems, and features, ensuring they meet functional and non-functional requirements. Define and drive the technical strategy and roadmap for key product areas or infrastructure components, aligning with broader company objectives. Tackle the most complex technical challenges, often involving multiple systems, and deliver robust, well-engineered solutions. Mentor and provide technical guidance to senior and junior engineers, fostering a culture of technical excellence, innovation, and continuous learning. Collaborate effectively with product managers, architects, designers, and other engineering teams to define requirements, make key technical decisions, and deliver high-quality software. Stay current with emerging technologies and industry trends, evaluating and advocating for their adoption where they provide significant technical or business value. Drive progress on complex projects, demonstrating strong ownership and accountability from conception through to deployment and beyond. Participate in the 24/7 on-call rotation, providing timely response and resolution to production issues.