Job Description
Skyward is seeking Customer Success Representatives to join our team. You will serve as the front line in our mission to provide the best possible experience for our customers. You will develop personalized implementation plans for new customers and contribute to the ongoing success of current customers.
You will demonstrate outstanding customer service skills and the willingness to do what is necessary to achieve customer satisfaction with Skyward solutions. You consult with customers through voice, electronic means, and in-person to gather information and evaluate the software functionality. You design and formulate appropriate solutions, direct system set-up, and recommend procedures.
About Skyward
If you are looking to join a global company with a family feel, you'll find your perfect fit at Skyward, where we build software solutions for K-12 schools.