Job Description
Redefining how modern enterprises defend against automation abuse, protects some of the world’s most sophisticated Fortune 500 organizations as a Technical Account Manager. Thriving at the intersection of deep technical problem-solving, proactive customer leadership, and strategic influence is key. Working directly with largest and most complex enterprise customers—owning their success, guiding long-term strategy, and resolving high-impact technical challenges across distributed architectures, web infrastructure, mobile environments, and security ecosystems.
Serving as the strategic technical advisor for assigned enterprise customers, leading onboarding and complex implementation projects across web, mobile, CDN, and cloud environments. Diagnosing and resolving advanced issues across HTTP, DNS, proxies, CDNs, JavaScript integrations, and distributed systems. Owning escalations, incident coordination, RCA delivery, and ongoing system health checks. Conducting QBRs: presenting metrics, insights, architecture recommendations, and long-term roadmap alignment. Proactively influencing product evolution with customer-driven feedback and real-world technical insight.
About Kasada
Kasada protects millions of online users everyday and believes the internet should be a safe place for everyone by stopping automated bot attacks.