Job Description
Looking for a Knowledge Specialist to own and evolve self-service and internal documentation experience. You’ll be the go-to person for creating, updating, and organizing help content that empowers both customers and teammates. This is a hands-on role where you’ll execute on documentation needs while also helping improve how we manage knowledge at scale. You'll collaborate across teams, source information from tools like Slack and Notion, and help build systems that actually work.
Will complete Help Center articles, internal docs, training resources, and Notion workspaces.
About Skio
Skio's mission is to help brands sell subscriptions without Shopify Payments.