Job Description
Interested in defining how AI shapes the future of work? Cresta is on a mission to make every knowledge worker 100x as effective, 10x faster and 10x better. Cresta is focused on using AI to help the workforce, not replace them. Cresta uses Expertise AI to uncover expert insights from every conversation and put those insights into action with real-time coaching during customer conversations. Cresta is seeking a passionate individual with solid security engineering experience to support the security & compliance team and enable growing global data protection and cybersecurity efforts.
Responsibilities include implementing and collaborating on Product security features, maturing and extending the DevSecOps pipeline, detecting, defending, and responding to threats, supporting SOC2 Type II, ISO 27001 & 27701, PCI-DSS, TISAX, and HIPPA audit processes with technical controls and evidence, performing security audits of Cresta's Products and cloud infrastructure and drive remediation of security of risks, improving and monitoring Cresta's vulnerability management program and developing internal tooling and automation.
About Cresta
Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center.