Job Description

You will drive AI-First Testing Transformation by leading the implementation of GenAI testing frameworks using TestGen-LLM, Mabl, Testim, and TOSCA for self-healing automation across CRM, CPQ, and CLM workflows. You will also champion DevSecOps Excellence by integrating security-first testing (SAST, DAST) into CI/CD pipelines while establishing TDD/BDD practices with development teams. Further, you will optimize Now Platform® Testing by designing hybrid testing strategies combining ServiceNow ATF with enterprise tools (TOSCA, LoadRunner, JMeter) for comprehensive platform validation. Additionally, you will build High-Performing Teams by transforming traditional testers into modern SDETs through structured development programs, establishing clear career progression paths with platform certifications. As well as establish Technical Leadership, drive OKR-Based Improvements.

About ServiceNow

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

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