Home Office Customer Service Representative

As a Home Office Customer Service Representative, you will be responsible for providing excellent and efficient customer service to our clients from the comfort of your own home office. You will be the first point of contact for our customers, providing support and assistance with their inquiries, orders, and concerns via phone, email, and live chat. Your main objective will be to ensure that our customers have a positive and seamless shopping experience with MUTW LLC. Key responsibilities include promptly responding to customers, processing orders, maintaining product knowledge, troubleshooting issues, collaborating with the warehouse team, and updating customer information. Qualifications include a high school diploma, 2 years of customer service experience, excellent communication skills, and proficiency in Microsoft Office and CRM systems.