Clinical Outreach Specialist

As a Clinical Outreach Specialist, you will engage with prospective clients and meticulously record all interactions in the Client Relationship Management (CRM) system. Daily responsibilities include making 60-100 outbound calls to prospective clients. You will convey essential information and client preferences to the care team to facilitate personalized care planning. Additionally, you will assist clients in completing psychosocial assessments and developing care plans with clear, actionable goals. The role also involves reviewing medical charts to document client needs and recommend appropriate interventions. Using evidence-based practices, including Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles, in all client interactions is a must. You will also participate in weekly Team Operations Meetings to coordinate and optimize care delivery.