Job Description
Ensure that customers get the most out of Focal's solutions, ultimately boosting their success and satisfaction. This role drives change management and adoption by providing an exceptional onboarding experience for Focal's customers. Act as the voice and champion of the customer, proactively addressing any challenges they face and prioritizing their enhancement requests to directly influence Focal's product roadmap. Serve as a strategic advisor to customers, helping them define, implement, and adopt best practices that align with their goals.
About Focal Systems
Focal Systems is a pioneering Silicon Valley startup, leading the charge in retail AI solutions.