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Dealer Operations Specialist

MSX International
Global

  • Work with assigned dealers to enhance customer experience and achieve sales objectives.
  • Evaluate service customer experience and assist in continuous improvements to build loyalty.
  • Leverage data and technology to prepare for dealer contacts and address priorities.

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Automotive Operations Specialist

MSX International

  • Evaluate dealer fixed operations, identify inefficiencies, and recommend performance improvements.
  • Coach dealer staff on sales techniques and customer service standards to meet objectives.
  • Track key performance metrics, report progress, and implement best practices.

MSX is a trusted global partner to leading vehicle manufacturers and mobility organizations for over 30 years. They design and deliver tailored solutions for sales performance, repair optimization, and consumer engagement with a diverse team.

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