Student Finance Advisor

Primary Duties and Responsibilities:

• Coordinates communications to students and sends emails where appropriate, following up on FAFSA and missing document renewals.
• Works on externship and graduation clearance processes to prevent students from leaving school with a balance, checking NSLDS for default status and loan limits.
• Answers inquiries via phone and email regarding financial aid and student account issues, proactively reducing average accounts receivable.

Compliance and Environment:

• Demonstrates knowledge and follows all federal and state compliance requirements, including those from the Department of Education and accrediting agencies.
• Effectively communicates compliance requirements to students and staff, escalating any concerns to the Compliance department.
• This is a full-time remote position with occasional planned travel; requires a home office setup with high-speed internet and flexibility for evenings and weekends.

Values and Culture:

• Operates with integrity, championing student outcomes and committing to team member success in a supportive environment.
• Pursues results with purpose, enjoys building positive energy, and works as one diverse, inclusive team to achieve company goals.