Senior Engineering Manager, Site Reliability

Ditto is at an inflection point, scaling to meet the growing demands of enterprise customers, they need experienced SRE Leads to drive and mature their Site Reliability Engineering practice. As a Senior Engineering Manager of Site Reliability Engineering, you will lead a multi-layered team of SREs, including other SRE managers, to shape and scale reliability practices across their platform. You will drive strategy, execution, and people development across regions while embedding a culture that values high availability, resiliency, and operational excellence. Lead and scale a globally distributed SRE organization, including managers and ICs, setting the long-term vision and execution plan for reliability at scale. Develop engineering leaders and senior talent, coaching on both technical depth and leadership maturity to create a high-trust, high-performance organization. Drive adoption of SRE best practices and establish and evolve an incident management practice. Lead the architecture and execution of observability systems that offer real-time visibility into system health and customer experience. Partner with platform, infrastructure, and security teams to build scalable, self-service reliability tooling. Guide teams to define, implement, and iterate on SLIs, SLOs, and SLAs that are meaningful to end user experience. Establish best-in-class documentation and operational hygiene. Lead strategic programs to transform engineering culture toward reliability and resilience of our mission critical software.