Operations Support Administrator

As an Operations Support Administrator, you’ll play a key role in ensuring Zopa’s compliance with the UK GDPR and Data Protection Act 2018. You’ll manage and process Data Subject Access Requests (DSARs) and other privacy-related administrative tasks, supporting our customers’ right to access their personal data. You’ll work closely with the Privacy, Compliance, and Customer Service teams to make sure that all requests are handled securely, accurately, and within statutory timeframes — helping Zopa maintain its commitment to transparency, trust, and data protection excellence. Review, log, and process new Data Subject Access Requests, ensuring all are handled in line with GDPR timelines and Zopa’s internal policies.