Product Marketing Associate

Write new help documentation for the HighLevel knowledge base. Update old or existing help documentation to match current application UI and functionality. Monitor and audit help documentation and feedback looking for ways to improve content. Coordinate with Product Managers and Dev Team to facilitate the creation of documents as releases roll out. Support product-education related initiatives across internal teams. Requires a deep and broad understanding of the HighLevel platform. Enjoy writing about technical features in a way real users can easily understand. You should also be highly organized with the ability to independently execute, visualize issues from the perspective of our customers, manage projects within the confines of specified budgets, and manage multiple projects simultaneously. The ideal candidate is detail-oriented and capable of producing a highly polished final product, as well as a clear communicator with exceptional written and collaboration skills.