Lead Product Manager, Checkout & Payments Optimization

Drive the strategy and execution for enhancing our checkout and payments experience. This role will focus on creating a seamless purchase experience by optimizing transaction costs, improving trust and conversion rates, and streamlining various payment options. The ideal candidate will have strong existing experience in checkout and payments product management, possess strong analytical skills, and be adept at leveraging data to inform decisions. This position will require close collaboration with business stakeholders, including Finance, Trust and Safety and Fan Operations to ensure a seamless post-purchase customer journey, directly contributing to our business's financial performance and user satisfaction. Define and execute the product roadmap for checkout and payments, focusing on transaction success, conversion optimization and cost efficiency. Implement and manage A/B tests within the checkout flow to identify and capitalize on significant gains from small changes. Research, evaluate, and integrate new payment options to cater to diverse customer preferences and optimize transaction costs. Closely collaborate with engineering and design teams to deliver seamless and intuitive checkout experiences. Closely collaborate with Finance and Trust and Safety to ensure full alignment on cost efficacy and fraud management Partner with Fan Operations to ensure a cohesive and integrated post-purchase customer experience, addressing support needs and improving overall satisfaction. Analyze payment trends, market developments, and competitor strategies to inform product decisions. Monitor key performance indicators (KPIs) related to checkout conversion, payment success rates, and transaction costs.